Frequently Asked Questions

Question 1: What is a louvered patio cover, and how does it differ from a traditional pergola?

In general, a patio cover is attached to a structure like a house or business where as a pergola is a free standing structure not attached. The terms can be used interchangeably. As far as a louvered cover goes, they are covers that open and close at will providing coverage for rain and sun when closed.

Question 2: How durable is a louvered patio cover?

It is obvious that the more moving parts anything has, the more chance of breakage. That being said... our louvers have the highest warranties you will find in the industry as well as our Lifetime Guarantees that are not available anywhere else, other than here at Mr. Patio Cover Inc. with our Velaro Shade Systems brand.

Question 3: Can the louvers be adjusted automatically?

All louvers we build are controlled by a remote control or smart phone application and can be adjusted to any position needed as well as set on a timer through the application if purchased. We do not offer any manual adjustment option at this time.

Question 4: Are your louvered covers weatherproof? Can they withstand rain, snow, or strong winds?

Yes, all of our louvers are are weatherproof and can withstand rain, snow, and strong wind. We are the only company that gives you a lifetime windproof guarantee. Although our louvered covers are weather-proof, no company can 100% guarantee that there will never be a drip or two if gale force winds blowing rain sideways through a crack on the edge of the louvers.

Question 5: I've heard of louvered covers with rain and wind sensors... do these have that feature?

Absolutely! We carry systems that are fully integrated with wind and rain sensors that close automatically so you never need to worry about damage to your personal items or cover damage if you are unavailable to close your cover yourself.

Question 6: What materials are used, and how do they affect quality?

All louvered covers are made of high quality aluminum with stainless steel parts. They are the highest quality materials as well as finished with high quality powder coated finishes.

Question 7: What customization options are available?

There are a multitude of options available from structure options, lighting, fans, heaters and shades just to name a few. Please reference our "Stylish Options" section of this website or schedule an appointment for a comprehensive list of everything we offer.

Question 8: Do louvered covers require regular maintenance?

All structures require some type of maintenance, but these covers are the highest quality structures on the market and treated correctly should well exceed all of our guarantees and warranties.

Question 9: How is the water managed when the louvers are closed?

Each cover has a gutter system that surrounds each section so that any water running off of the louver blades in any direction will be caught and channeled to the front of the cover and discharged through several different downspout options depending on the style your choose.

Question 10: How much does a louvered cover cost compared to a solid patio cover?

These are premium patio covers and pergolas and do cost more than the normal aluminum patio covers you are used to. However, unlike other premium louvered brands, you will find that we have a variety of systems that are much more affordable all the way up to the cream of the crop in louvered technology while still saving you money over other overpriced brands. By the way, we are one of the only companies that carries multiple patio lines to fit all budgets and desires.

Question 11: How long does installation take?

The entire build from start to finish usually takes 1 to 3 days depending on the size and complication of your design.

Question 12: Does it come with a warranty?

The Velaro Shade System brand, comes with the most comprehensive guarantees and warrantees you will find. Please reference the "Warranties" section of this site for more information.

Question 13: Does a louvered pergola improve the value of my home?

These are High-end louvered patio covers and are seen as luxury additions, especially since they are motorized, smart home-compatible, and customizable. Luxury outdoor pergolas and patio covers appeal to buyers looking for premium amenities, increasing the perceived value of your home.

Question 14: Can my patio cover or pergola be attached to my existing home, or does it need to be freestanding?

These covers can be built in a variety of ways including attached and freestanding, as well as a combination of limitless applications.

Question 15: How will it handle exposure to UV rays? Will the color fade over time?

Nothing on the planet can withstand UV rays forever. That being said, these covers are made of the highest quality materials available and have the best guarantees and warranties on the planet. Please reference the "Warranties" section of this website for more information.

Question 16: Are these louvered covers noisy when the louvers adjust?

The louver motors we install on our covers are very quiet and the sound only lasts for a few seconds while adjusting.

Question 17: Can my louvered cover provide full shade or full sunlight when needed?

Yes. Our covers are installed so you get the best of both worlds. They can be adjusted in increments, or fully opened or closed at a moments notice.

Question 18: Does the system come with a remote control or smart home integration?

Yes. We have many covers that are fully compatible with systems like Alexa and Google Home, or controlled via a mobile app. As well we also have others that are only controlled with a remote control. So what ever your desires and needs are, we've got you covered.

Question 19: What are the electrical requirements for motorized louvers?

Louvered cover systems require nothing more than a 120 volt 15 amp circuit that is common in virtually all homes in North America.

Question 20: Can I install a retractable screen or curtains with the system?

Yes. There are numerous shade, screen, and curtain applications available for the Velaro Shade System. Ask your Shade Consultant for more information, or reference the "Stylish Options" section of this website for additional information if needed.

Question 21: How customizable is the size? Will it fit my unique space dimensions?

At Mr. Patio Cover we are known for doing what can't be done and our custom applications in all types of patio covers and pergolas. If there is a will there is a way. Call us to set an appointment and your Shade Consultant will be glad to design any application you are looking for if it can be done.

Question 22: How much weight can the structure support (e.g., for hanging plants or lights)?

The structural parts of the frame can support virtually any lights, fans, plants etc. Although due to the adverse effects of any back and forth motion, it is not advised to hang a human swing from the cover.

Question 23: How does it perform in terms of wind resistance?

With the Velaro Shade brand you get a 100% windproof guarantee for life. Please reference the "Warranties" section of this website for more information.

Question 24: Are there options for integrated heating or cooling systems?

There are a multitude of options available for cooling and heating. Please reference our "Stylish Options" section of this website or schedule an appointment for a comprehensive list of everything we offer.

Question 25: What happens if one of the louvers gets damaged?

We are a Full Service patio cover and pergola company. If your damage is caused by wind, or workmanship, you are completely 100% covered by our Lifetime Workmanship or Windproof Guarantee at No Cost to you. If it is not covered, we still have technicians that are available to replace and repair any parts needed as long as they are available from the manufacturer.

Question 26: Is financing or payment plans available?

We have multiple options for financing from 18 months to 8 year terms and are glad to show you your options when we meet for your consultation.

Office: 14158 Albers Way

Chino, CA 91710

Velaro Shade Systems™ is the exclusive brand of mr. Patio Cover Inc. - state licensed contractor, Lic: #1078301

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